PRIVACY POLICY

This Website and its content are owned by QMedia, a partnership firm registered under the provisions of the Partnership Act, 1932 under the domain “www.mypresets.in” (collectively “Mypresets”/ “we”/ “our”/ “us”). We are into the business of Post Production of Videos (“Business”). We take data privacy very seriously and recognizes the importance of protecting and respecting your personal data. This Privacy Policy (“Policy”) tells you about your rights under applicable privacy laws. This Policy has been framed in accordance with the Information Technology Act of 2000 and the rules enacted there under as amended from time to time (“IT Act”). This Policy governs how Mypresets collects, uses, retains and transfers personal information from its users, sellers or visitors (each referred to as “User”/ “you”/ “your”) through its website “https://www.mypresets.in”, online marketplace (hereinafter collectively referred to as “Platform”) and digital assets such as lightroom presets, photoshop actions, LUTs, video templates, graphics and much more (herein collectively referred to as “Products”),

Mypresets may update this Policy from time to time by updating this page. Kindly refer to this Policy from time to time to ensure that you are aware with the changes made.

1. GENERAL DISCLAMER

This Policy applies to all the Products and services offered on our Platform and describes what information may be collected from you, on or through our website, and how we use, process, disclose and try to protect such information. By visiting our Platform, you agree and understand that all the information collected and processed on the Platform is collected and processed by
us strictly in relation to our Business.

NOTE: By using our Platform, or the services, you confirm that you have read, understood and agreed with the privacy practices as described in this Policy, the Terms of Use (the “Terms”) and the collection, storage and processing of your information in accordance with these Terms and Policy. 

2. INFORMATION COLLECTED BY US

We may collect and process the following information about you:

1. Registration Data

In order to use our services, we may ask you to register on our Platform. When you register, you will be asked to create an account using your mail address and password (“Login Credentials”). We do not encourage to share your Login Credentials with anybody. We shall not be responsible for any loss of information/ data if the Login Credentials are shared by you to anybody else.

2. Personal Identification Information

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Platform, register on the Platform, place an order, fill out a form, and in connection with others activities, services, features or resources we make available on our Platform. You may be asked for, as appropriate, for the following information:

• Contact information, such as name, email address, display picture, mailing address, phone number, IP address, geographic location, or phone number.

• Information to enable us to check and verify your identity, e.g. your date of birth.

• Billing Information, such as debit card number, credit card number and billing address. Please note that we do not store any card information (other than the last 4 digits of your card) in our servers.

• Unique Identifiers, such as username or password.

• Reviews or ratings, account settings, (including preferences set in the “Account” section of our Platform); and information provided to us through our service, or interaction with our customer service.

You may, however, visit our Platform anonymously. We shall collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to provide/ submit personal identification information. By refusing to provide such information you may be prevented from engaging in certain activities on our Platform.

3. Non-Personal Identification Information

We may collect non-personal identification information about you whenever you interact with our Platform. Non-personal identification information may include the browser name, the type of computer, and technical information about means of connection to our Platform, such as the operating system and the internet service providers utilized and other similar information.

4. Web Browser Cookies

Our Platform may use “Cookies” (governed by our Cookie Policy) to enhance your experience. You may choose to refuse our Cookie Policy, or to alert you when cookies are being sent. By not accepting the Cookie Policy you may be denied access certain parts/activities on our Platform. 

5. Communications Data

We may collect any personal data that you include in your communication when you communicate with us.

6. Usage Data 

We collect certain usage information and data when you interact with our Platform and services. Usage Data that we collect consists of information about your interactions with the Platform or services, including information about the device used by you to interact with or access the Platform or services, including, without limitation, IP address, access dates and times, information about your approximate location (as determined through your IP address), mobile device information, device event information, crash data, and log data when you access and use the Platform or services, track the total number of visitors to Platform and services and login times.

7. Aggregate Data

With the Registration Data, Communications Data, Usage Data collected by us, we process “Aggregate Data”. Aggregate Data may be derived from personal information, but as it does not directly or indirectly reveal an individual’s identity the Aggregate Data is not considered as personal information under the law. In case if it is required to combine or connect Aggregate Data with personal information revealing directly or indirectly, identity of an individual, we treat such combined data as personal information, which shall be processed in accordance with this Policy.

3. HOW WE USE INFORMATION COLLECTED BY US.

Our primary purpose in collecting your information is to provide you with a safe, smooth, efficient and customized experience. By submitting your information to us, you agree that we may use your information for the following purposes:

1. Fulfilling Your Requests

We will use your information to:

• Provide you with the information, Products and services that you request/purchase from us.

• Complete any transaction you are undertaking with us;

2. Communication And Customer Service

We communicate with you on a regular basis via email to provide requested services and help you to manage your account. These activities include:

• Responding to requests for customer service

• Confirming information concerning your identity/ account, business or account activity.

• Resolving customer complaints

• Conducting customer surveys

We use your email address to:

• Confirm your opening of an account on our Platform.

• Send updates regarding delivery of your purchased Products.

• Send you notice of account activity with our Platform (Submitting designs, their approval/rejection, or similar).

• Send you information about important changes to our Products and services, including notice in case we discontinue our certain services.

• Send notices and other disclosures required by law.

3. Service Improvements And Account Management

We will use your information to deliver and improve our Platform services and manage your account, including:

• Verify your identity during account creation and password reset processes.

• Improving and developing existing and new Products, services, websites, application, Platform and capabilities.

• Administering our Platform and for internal business administration and operations purposes, including storage, backup, archiving, troubleshooting, data analysis, testing, research, statistical and survey purposes.

• As part of our efforts to keep our Platform safe and secure, including managing and protecting our information technology infrastructure.

4. Personalized User Experience 

We may use your information in the aggregate to understand how our Users as a group use the services and resources provided on our Platform. 

5. Accessing And Changing Your Information

You can review the information you have provided to us and make any desired changes to your information or to the settings on your Mypresets account at any time by logging in to your account on the Platform, visiting the profile page and changing your details.

4.  COOKIES AND WEB ANALYTICS

For more information about how we use cookies, web beacons and similar technologies see our Cookie Policy here.

When you visit our Platform, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you are logged into your account some of this information could be associated with your account. We are talking about the following kind of details:

• your IP address or proxy server IP address’;

• the domain name you requested;

• the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;

• the date and time of your visit to the website;

• the length of your session;

• the pages which you have accessed;

• the number of times you access our site within any month;

• the file URL you look at and information relating to it;

• the website which referred you to our sites;

• the operating system which your computer uses; and

• the technical capabilities of your web browser.

5. HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against authorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Platform.

Sensitive and private data exchange between the Platform and its users happen over a Secure Sockets Layer (SSL) secured communication channel and is encrypted and protected with digital signatures. 

6. SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers. We may use third party service providers to help us operate our business and the Platform or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

7. DATA RETENTION POLICY

We retain data for the purposes of reporting, backup, and financial compliance for a period of up to five years. Where you have requested that we do so, we will take steps to delete your data from our system (with the exception of the required data retention for tax or financial reporting).

Where you have asked us not to contact you, we will retain that information on a ‘do not contact’ list to reduce the risk of us contacting you in the future.

8. SECURITY POLICY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

9. THIRD PARTY WEBSITES

You may find advertising or other content on our Platform that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Platform. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

10. CHILDREN’S PRIVACY

Use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal information from children under the age of 18 years. If you have shared any personal information of children under the age of 18 years, you represent that you have the authority to do so and permit us to use the information in accordance with this Policy.

10. PAYMENT PROCESSING

We use a third-party payment processor to process your payment information securely. We do not store or have access to your payment information, such as your credit card number or bank account information. The payment processor may collect and process your personal information in accordance with their own privacy policy. We encourage you to review their privacy policy before making the payment.

When you make a payment, we may receive information from the payment processor, such as payment confirmation and billing address, in order to fulfill your order. We use this information solely for the purpose of processing your payment and fulfilling your order. We do not share your payment information with any third parties except as required by law or to protect our legal rights.

11. YOUR ACCEPTANCE OF THESE TERMS

By visiting and using our Platform, you signify your acceptance of this Policy. If you do not agree to this Policy, please do not use our Platform. Your continued use of our Platform following the posting of changes to this Policy will be deemed your acceptance of those changes.

12. CHANGES TO PRIVACY POLICY

Mypresets may update or amend this Policy at any time, with or without advance notice, as new features may be added or incorporated as suggested by our customers. The current version of the Policy is reflected in the “Updated” date at the start of the Policy.

Your continued use of our Platform after a posting of a new version of this Policy will constitute your acceptance of, and agreement to, any changes. If you disagree with the terms of this Policy, you may close your account at any time. 

13. GRIEVANCE OFFICER

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Name: Nitin Khuman

Address: 610, Union Heights, near Rahul Raj Mall, Piplod, Surat, Gujarat - 395008.

Email: hello@mypresets.in

For registering your complaint, please write to the Grievance Officer at the above-mentioned email address in relation to any violation of this Policy or the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. The Grievance Officer shall redress the complaint in accordance with the provisions of the Information Technology Act, 2000 and Rules made thereunder.

14. GOVERNING LAW, JURISDICTION AND DISPUTE RESOLUTION

This Policy shall be governed by and interpreted and construed in accordance with the laws of India. The Place of Jurisdiction shall exclusively be in Surat, Gujarat. 

In the event of any dispute arising out of this Policy, the parties in connection of the dispute shall conduct negotiations in good faith to solve such dispute. If mutual resolution cannot be reached within 15 (fifteen) days after the commencement of such negotiations, the parties shall refer such dispute to a sole arbitrator. The arbitration proceedings shall be governed in accordance with the Arbitration and Conciliation Act, 1996 and rules framed thereunder. The venue, place and seat of the arbitration shall be Surat, Gujarat and the language of the arbitration proceedings shall be English or Hindi or Gujarati. The award rendered shall be in writing, and shall set out the reasons for the sole arbitrator’s decision. The award shall allocate or apportion the costs of the arbitration as the sole arbitrator deems fair. Any award made in such arbitration will be final and binding on the parties. This Policy, and the rights and obligations of the parties shall remain in full force and effect pending the award in such arbitration proceeding, which award, if appropriate, shall determine whether and when, any termination shall become effective.